GSM Electrical (Australia) Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect and hold include:
- names, addresses, email addresses, phone and facsimile numbers;
- details of the product you purchase from us;
- data relating to your activity on our website via tracking technologies such as cookies;
- details of any survey responses you provide;
- bank account and tax file details; and
- for job applicants or staff, employment history, educational qualifications, reference checks, payroll information and where relevant medical information.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.gsme.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
We will hold personal information as either physical records, records on our server and in some cases, records on third party servers, which may be located overseas.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
GSM Electrical (Australia) Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
The Privacy Officer
GSM Electrical (Australia) Pty Ltd
142-144 Fullarton Road
Rose Park SA 5067
Telephone +618 8122 2333
Facsimile +618 8122 2329
Send us a note to find out more so we can support your business
FLEXIBILITY, PASSION, PARTNERSHIP with the Gerard Family
As the company owner I have insisted we use Clipsal from day one, as I have always opted for quality equipment. I noticed your Trader products not long ago, and reluctantly broke the habit to try a box of your Puma double GPO’s. Since then I have now ordered and installed a number of your trade packs in our housing development work. I have installed your products in our high end residential jobs, including your new dimmers, and am looking forward to trying out your buffalo range with our industrial clients.
From a tradesmans point of view your products are second to none, you have fixed any minor issues your competitors still hadn’t, you have listened to the market and created something we have all been asking for. Fantastic!
We have also had clients commenting on how impressive the dimmers are. I am pleased to say you have earned our business and our stock is now Trader!
I hope the feedback is welcomed, and please keep doing what you guys are doing.
Finally someone’s prepared to take on board the needs/wants of the contractors. Trader lead the way with new design making the humble ‘surface socket’ easier and faster to use.
The Trader brand has been a real bonus to the electrical field. Especially, can I highlight the HYPP1GF (surface socket). These are perfect for retrofitting existing lighting where you pull out old downlights or changing over from a batten holder to downlight etc. The terminals are all in a row with a well thought insulation barrier which must be ‘clicked in’ before you can fit the base. Then there’s the ‘easy fit’ base. When I say easy fit, it’s easy to fit and to take off again should you need to. (hopefully no more screwdrivers through my hand trying to remove bottom plates etc). They easily fit through a normal downlight cut out, so you can work from a ladder instead of having to go in the roof, even with a few cables and cable ties attached etc. Circuit identification is becoming more and more important. Trader realise this and have added space on the front of the socket outlet to 2 – IPA labels visible even with a plug in the socket.
Thanks and well done Trader and I look forward to more great products in the future.
A&G Electrical Group Pty Ltd