The Best Customer Relations Team in the industry

May 01, 2018

The Best Customer Relations Team in the industry

The Best Customer Relations Team in the industry - Jacqui, Simon, Dom, Adam, Pippa and Di!

One particular wholesaler rated all their suppliers customer service teams the other week by way of a survey across their branches and we came in at a 9.5/10 and #1 on their list. We were so chuffed!

We asked ‘What do we need to improve’? and they said nothing, we just don’t give out 10’s.

Sure, we certainly acknowledge we won’t always get it 100% right and getting rave reviews about our service is nice and we stay humble, but if something does go wrong, it won’t be through a lack of trying so hard to make your life easier every time we deal with your branch to serve your contractors. Being easy to deal with has been a major part of Trader’s growth.

We are your Flexible, Passionate, Partners to HELP and ASSIST every electrical wholesale branch in Australia to support your business. A pretty simple, old school recipe that we think electrical wholesalers appreciate.

People you can talk to, people to get back to and have a relationship with for your day to day stock, product questions & tech data sheets, pricing needs, delivery info, invoicing, merchandise requests, samples, project needs & scheduling and so much more! All done with an authentic smile through the phone!

PEOPLE NOT PORTALS AT TRADER! 

1300 301 838 or service@gsme.com.au

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FLEXIBILITY, PASSION, PARTNERSHIP with the Gerard Family

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FLEXIBILITY, PASSION, PARTNERSHIP with the Gerard Family

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Level 2 142-144 Fullarton Road
Rose Park, South Australia, 5067

Phone: 1300 301 838
Fax: 1300 301 778
Email Us:

Hours: Monday to Friday 9:00am – 5:00pm ACST

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