The Engine Room behind the Sales Team – it is all about Customer Relations for us!
We are so proud of the team Pippa Hemmings our Customer Relations Manager (right) has built to serve our customers and this will only grow.
We do things a bit different at Trader!
- We don’t call this a call centre – these people are your partners
- We allow you to get back to the person you desire to follow through a transaction or need
- We empower these ladies to support your business in a speedy and flexible fashion
- We smile through the phone and take pride in happiness with our customers
- We say thanks – we think it matters
- We listen when things go wrong – mistakes happen but we try really hard to fix things
- We try to understand your business and we try very hard to ensure you appreciate us as partners
- No website portals at Trader – we want you to feel like you can talk to someone – old school values
- We employ passionate, skilled, hard-working and friendly people who live and breathe our values
Thanks to Jacqui, Anna, Dom, Di and Pippa – what a wonderful team committed to helping you!